Executives at First Tennessee say they will next year begin replacing customers' credit cards with chip cards, which have a much higher level of security. The bank's announcement came on the same day that JPMorgan Chase disclosed that it was hacked this summer and that information on 83 million accounts was compromised.
"There will be a period of adjustment for consumers," said Dondi Black, who manages retail payments for First Tennessee. "For example, chip cards are not swiped, but rather inserted into the terminal where they remain for the duration of the transaction." With some terminals, customers will be able to touch the EMV card to the terminal to complete the payment. First Tennessee's EMV cards will have this capability right away. "We believe customers are fatigued by numerous merchant breaches and will welcome a solution like ours that provides an additional layer of protection and makes the purchase process faster and more convenient," Black said.
It looks like Nashville was kind to First Tennessee Bank in the second quarter. The bank's parent company, First Horizon National Corp., said its Middle Tennessee loan book grew by 8 percent in the three months ended June 30. That was double the company's overall growth rate.
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