Two well-known local companies rolled out new looks this week, one of which involved a name change. Officials at revenue cycle management company nTelagent said they have rechristened the company RevPoint Healthcare Technologies while the team at management consulting firm C3 have launched a new logo and branding they say will be followed this fall by some new offerings focused on creativity and innovation.
Local revenue cycle manager nTelagent has joined marketing forces with Vantiv, a public payment processor based in Cincinnati. The two companies will take to market each other's services to their customers aiming to get a bigger slice of the growing number of consumers who are handling more of their medical bills directly.
The evolution of high deductible insurance plans and increasing patient payment responsibility is requiring healthcare providers to reevaluate and redesign their patient payment processes. Nearly 25 percent of patient service revenue is paid by the patient today, and this number is expected to double by 2017.
This morning, local revenue cycle management player nTelagent received a glowing endorsement from a subsidiary of the Arkansas Hospital Association.
“Part of our mission at AHASI is to identify best-in-class solutions for our member hospitals,” says Tina Creel, vice president of AHASI. “For those facilities seeking to streamline point-of-service processes and adjust to today’s payment landscape, nTelagent offers a proven solution.”
This is the latest in a string of such endorsements for the company. In August, the Texas Organization of Rural and Community Hospital Management Services gave a similar endorsement.
Revenue cycle management outfit nTelagent has just received an endorsement from the Texas Organization of Rural and Community Hospital Management Services. In exchange for the endorsement, TORCH Management will be allowed special pricing to access nTelagent’s total point-of-service solution.
With its Retail Application for Healthcare, nTelagent gives TORCH hospital members the tools and technology to better and more consistently handle all patient accounts – insured, uninsured and those qualifying for financial assistance – pre-registration and at point of service.
Similar to applications used in the retail industry at the point of sale, nTelagent's web-based, automated Retail Application guides patient access staff through each patient encounter via real-time, customized scripts.
In minutes, patient access staff using nTelagent validate patient address, verify insurance, perform medical necessity screening, determine estimated total and approved charges, and follow online scripts for discounts, payment terms and patient collections – all at point of service.
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