Earnings wrap: Healthways, Sitel

Population health management company surprises with profit; currency swings limit call center owner gains
Jul 24, 2015 6:48 AM

Xerox looks to create 400 jobs in Nashville

Additions would triple company's employee count in market
May 14, 2015 10:23 AM

Earnings wrap: Sitel, First Acceptance, Diversicare

Currency swings sting call center manager, auto insurer keeps lid on costs, nice numbers from long-term care provider
Nov 7, 2014 11:53 AM

Sitel doubles down in Bulgaria

Global call center operator Sitel is building its second facility in Bulgaria, which will house 100 people by the end of next year. The call center in Varna is scheduled to open in February and house German-speaking workers to help with customer service for a telecom client.

Nov 4, 2014 6:03 AM

Sitel expanding Alabama call center

Call center manager Sitel is looking to hire 300 people to staff an expansion of its facility in Madison, Alabama, in the northwestern section of the state. The additions will take Sitel's employee base there to more than 700.

Oct 17, 2014 8:38 AM

Sitel to hire 125 in Oak Ridge

Nashville-based telemarketing and outsourcing company Sitel has announced plans to add more than 125 new employees at its Oak Ridge facility.

The hiring effort comes as Sitel announced in May it is expanding its inbound call center in Delaware and adding 100 new positions (read here).

Sitel has 56,000 employees in more than 100 global call centers. Read more here about the company's Oak Ridge plans.

Sep 23, 2014 7:15 AM

NYC eyewear company to hire 250 here

Music City makes cut for customer service operation over Salt Lake, Denver, Louisville
Sep 3, 2014 11:01 AM

Xerox looks to fill 100 temporary openings

Call center manager Xerox is hiring 100 people for its Nashville operations to service one of its health insurance customers during this fall’s open enrollment season. The company says the openings will be temporary but that workers will have a shot at regular employment. Hiring managers are in the market now and will host job fairs at their 545 Marriott Drive offices next Thursday and on Sept. 15.

Aug 22, 2014 2:05 PM

Clarksville call center to grow by 100+

Agero Inc., a Massachusetts-based company that markets roadside assistance and safety services, plans to add more than 100 people to its Clarksville call center. The company will hire its new employees throughout this year at the facility, which opened almost two years ago. Agero officials say they're also hiring for their Florida, Arizona and Ontario operations.

Jul 22, 2014 1:56 PM

Former Sitel HR chief joins rival

D.C.-based company this spring said it planned to hire 600 here
Dec 9, 2013 9:52 AM