Call center operator Sitel announced today that it has named Bert Quintana to serve as its new president and CEO. Quintana, who previously held the president and COO position with the Nashville-based company, replaces David Garner, who is staying on as non-executive chairman.
“Bert Quintana is an energetic, customer-focused leader in our industry. Working with Bert over the past two years, I am confident of his commitment to our Customer #1 strategies as well as to enhancing Sitel’s market position, revenue growth and stockholder value,” said Garner. “Bert is ready for this next challenge.”
Garner has served as the company’s CEO since 2003. He became president of Sitel’s board of directors in 2010. Quintana joined Sitel two years ago  after working at Dell as the head of its International Services division.