Change Healthcare names implementation VP

Former eDoc4U exec joined company in 2010

Health care cost transparency company Change Healthcare has promoted Tiffany Pack to vice president of implementation and engagement.

Pack previously was director of implementation and engagement at six-year-old Change Healthcare and came to the company in September 2010 from eDoc4U, where she had been vice president of channel development. Before that, she held implementation, strategic account management and marketing positions at Ceridian, ADP and what is now Onlife Health, among others.

“Health plans and self-insured employers are being challenged like never before to engage their members and employees to make value-based healthcare decisions that support cost savings,” said Change Healthcare President and CEO Doug Ghertner. “This means we must be steadfast in our execution and consistently deliver market-leading sustained engagement rates. Tiffany and her team assure this happens every day. We are fortunate to have her guiding our Implementation and Engagement efforts.”

Pack earned a bachelor’s degree in marketing from UNC-Charlotte and a master’s in public health from the University of North Carolina.

Change Healthcare works with both employers and insurers to help people better understand their health benefits and more efficiently manage their health care spending. The company is backed by an investment group that includes BlueCross BlueShield Venture Partners, Mitsui & Co. Global Investment, the West Health Investment Fund and local firm Solidus, which also is an investor in SouthComm, the parent of