‘We want to create a product that is a household name’

Quore Systems' Scott Schaedle talks company growth, hotel industry

Scott Schaedle is founder and president of Franklin-based Quore. The company offers a cloud-based software that streamlines hotel workflow by bringing key operations into a single location. The company focuses on all back-of-the-house hotel operations, and its clients — which include Hilton-branded and Marriott-branded hotels, among others — are found in 40 U.S. states.

A bit more than one year after starting company operations with five hotel clients, Quore Systems (pronounced like "core") is finalizing contracts that will take effect Jan. 1 and bring the client total to about 500. During that time, the company has grown from one employee to nine.

In addition, the company’s Quore software app — which has been used to drive the growth — recently was awarded a patent by the U.S. Patent and Trademark Office.

Nashville Post Managing Editor William Williams recently met Schaedle for a quick chat.

Quore Systems seemingly has grown dramatically during its first year of operations. Were you prepared for such growth?

I have been surprised that my three- to five-year plan happened within the first three months. But we built the business model to have quick scalability, so we were prepared to handle the growth.

Prior to starting Quore, did you consider yourself an entrepreneur in the strict sense?

I tried to be an entrepreneur several years ago. I had a magazine that evolved into a website and that covered the high-end equestrian industry. Essentially, I sold high-end horses on the web. Then the recession hit. Admittedly, the business model wasn’t the greatest, but it gave me a taste of entrepreneurism. The magazine was distributed nationally through several bookstores, including Barnes and Noble.

Your father Rob Schaedle is president of Chartwell Hospitality (which currently is developing a Courtyard by Marriott hotel in Green Hills and a Hilton Garden Inn hotel in SoBro). And your two brothers are in the hotel and apartment development businesses, respectively. Did you consider a career in land development?

No, I never really did. I went to school for graphic design and advertising. Now I am a vendor for the hotel industry. It’s funny how it comes full circle.

What do you consider your most entrepreneurial trait?

Vision and pure determination to figure out how to get things done.

Conversely, what is an entrepreneurial trait you could stand to be stronger in?

Learning to say “no.” I don’t have a business background but I’m continuously developing it. My business partners and family members are my informal business education.

At the rate Quore is growing, where could the company be in, say, five years?

We’d like to see [the software] in most of the major hotels in the country. We want to create a product that is a household name. As far as our location, I don’t plan to leave Franklin. I love the atmosphere.

What is the most difficult challenge for your company?

Our main challenge is the infrastructure of technology in the hotel buildings themselves. We try to work around that challenge.

Why this industry and not some other?

It was by chance I got into it. It was an exercise for my father’s company that got me started. I enjoyed building this [software] product. Improving the way hotel businesses operate and helping them is very exciting and satisfying. Without what my father did [with hotel development], I would never have had the idea that created the company.