A Florida-based company that a year from now aims to have a network of 175 electronic device repair stores around the country has set up its first shop in Nashville. The franchised location in the 21st Avenue South building anchored by Chipotle and Subway is being run by Susan Wright, who previously spent 14 years in various roles at tech giant Oracle. Check out more info here.
Mobile device insurer Asurion plans to close a customer service call center in Great Falls, Montana, a move that puts about 350 jobs at risk. Officials at Nashville-based Asurion told the Great Falls Tribune they're making the move to create "operating and infrastructure efficiences" but will look to have some workers transition to working from home.
"We encourage all employees to keep their jobs and transition to an Asurion@Home position, and we hope that many of the employees will do so, keeping Asurion as an area employer, just without a physical building," the company's news release statement says.
Digital and mobile advertising venture edo Interactive has signed an agreement with Arizona-based Spindle to give the latter's clients access to edo's platform. Publicly traded Spindle (Ticker: SPDL) runs a network of mobile marketing and payments services but posted a nine-month loss more than double its revenues. Says Spindle EVP Michael Stevens of the edo deal: "This development dramatically increases the scope of MeNetwork as an acquisition tool, and enables multiple parties in the mobile commerce ecosystem, such as card providers, consumers and merchants, to benefit from the delivery of customized, location- and time-based offers. It's a formula in which everyone wins."
Nashville-based mobile device insurer has acquired a three-year-old Israeli company that lets users remotely access their computers and mobile devices. Soluto's products already have been downloaded more than 3 million times and Asurion execs — who reportedly have paid up to $130 million for the company — plan to fold the company's services into their customer service offerings.
"Our research shows that consumers are not equipped to manage a growing number of complex and interconnected devices," said Tony Detter, Senior Vice President of Global Product Management at Asurion. "Traditional technical support focuses on a small subset of user challenges, such as setup and break-fix scenarios. However, today users want more services to help them get the most from the capabilities their devices offer."
Griffin Technology and Austrian start-up Papernomad have rolled their latest collaborative effort, a line of iPad covers made of water- and tear-resistant paper and named after Lower Broad's Tootsie's Orchid Lounge. The folios' outer surface is made of several layers of papers and biopolymers and can be drawn on, marked on and painted on to the owner's heart's desire. Trade pub Twice has more info; Griffin's product page is here.
Mobile device insurer Asurion is preparing to hire 500 people for a new technical support center in Phoenix. The company, which employs more than 10,000 people around the world, plans to spend some $12 million to get up and running in Arizona.