DIDD to finally get new IT system

The state Department of Intellectual and Developmental Disabilities is getting a new computer system...finally:


The current software dates back to 1994. It was intended to be a stopgap, thrown together so state workers could perform one month’s worth of billing before something more permanent was put in place. Instead, the temporary solution was patched–new bits of code have been added here, additional features cobbled in there. Efforts to replace the system entirely repeatedly sputtered out. One project was killed because the department’s IT department wasn’t up to the task. A contract to have an outside company fix the problem was cancelled after missed deadlines. A recent audit from the state comptroller’s office found that more than 4 million dollars was spent on the failed attempts.