What's the deal with the copier at the Election Commission?

Mike Byrd:

Over a month ago Ms. Nixon told Mike that he would be provided copies of 4th quarter reports for candidates and PACS (2011 cycle) on or before February 10. The reporting period starts October 1 and ends on January 15th (due January 25). Yesterday she emailed Mike that she would not be able to make "any copies of this magnitude" until next week as their copier is on the fritz. She told him she would let him know about the status of his request on February 15.