Young patient billing company PatientCredit has changed its name to PatientFocus and moved to bigger digs at Eighth Avenue and Church Street downtown. The venture — launched almost four years ago by David Frederiksen and Evan Austill — now has a roster of some 50 clients in seven states. It has former Telalink and Butler Networks CEO Bill Butler on staff and veteran health IT entrepreneur Jim Lackey on its board.
PatientFocus allieviates the burden of managing patient-pay from the billing office, and provides a simple platform that not only answers patient questions in a way that reduces stress and confusion, but also increases patient satisfaction and enhances patient-pay revenues. The platform works seamlessly with any billing or EHR system.
“When PatientFocus handles all patient statements and communications, providers still maintain control of patient accounts but reduce the workload for the business office,” continued Frederiksen.